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THE CUSTOMER

We Start By Analyzing Customer Perceptions

When it comes to conversions, your customer's emotional response to your brand and product far outweighs the logical. Knowing this, we begin by gathering qualitative data on your consumer via surveys and interviews. We then tie these consumer perceptions to the Limbic map, designed by the German research group, Gruppe Nymphenburg, shown below. This allows us to build a truer persona based on psychology and biology rather than relying solely on demographics. 

Limbic®-types.png

We Then Apply Our Conversion Formula

*Image credit to Conversion.com and Dan White of Smartmarketing.me

Developed by MECLabs, this formula helps us focus on understanding the consumer. It is built on additional qualitative and voice-of-customer data using customer reviews, customer service tickets, interviews, and additional surveys. Combined with our persona models, we are able to develop and deliver the right message, to the right person, at the right time while connecting the customer's website and ad experience.

 

 

*Credit to Momoko Price and CXL on formula description

Experience, Dedication, & Focus

6

Qualified Experts

10

Years of Experience on Average

5

Client Limit

PACKAGES

Levels of Services

We can augment your team or manage all aspects of your digital program, fitting your specific needs and budgets. We offer audits, strategy, and daily management.

Audits

We'll analyze and grade your current channels against your business goals and industry benchmarks.

Strategy & Tactics

Post-Audit, we'll create a roadmap, delivering a strategy and tactics ready for implementation. 

White-Glove Management

We'll implement and action our strategy & tactics for you and handle daily account management and performance reports.

CONTACT

Let’s Work Together

Los Angeles, CA

Hello@umamidigital.io

M-F 8 am-6 pm PST 

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Thanks you for contacting us, we'll respond back as quickly as possible.

© 2023 by Umami Digital 
A Boutique Digital Marketing Agency • Los Angeles, California

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